Contact Technical Support

Contact Technical Support

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  1. English Service Only
  2. These fields with “*” are mandatory
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Countries or regions:

  • Middle East & Africa
  • Europe
    • Italy
      Italy

      For Italy Users

      Tel:
      +39 (02) 92392214
      E-mail:
      support.it@tp-link.com
      Service Time:
      9:00 AM to1:00PM & 2:00PM to 6:00PM, Monday to Friday.
    • Russia
      Russia

      For Russian Federation Users Only

      Technical Support E-mail:
      support.ru@tp-link.com
      Service Time:
      9am - 9pm (Moscow time), Mon-Sat *except holidays in Russia
    • Germany
      Germany

      AUSTRIA

      Tel:
      +43 820 820360
      Fee:
      .2 EUR/minute
      E-mail:
      support.de@tp-link.com
      Service Time:
      9:00AM to 12:30PM and 1:30PM to 5:30PM, Monday to Friday except holidays in Hesse, Germany. December 24th to 31st closed.

      For German/Austrian Users Only

      Tel:
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      E-mail:
      support.de@tp-link.com
      Fee:
      .14 EUR/minute from German landlines, up to .42 EUR/minute from German mobile networks
      Service Time:
      9:00AM to 12:30PM and 1:30PM to 5:30PM, Monday to Friday except bank holidays in Hesse, Germany. December 24th to 31st closed.
    • Spain
      Spain

      For Spanish Users Only

      Tel:
      +34 902 060 365
      Fee:
      Depending on rate of different carriers
      E-mail:
      soporte.es@tp-link.com
      Service Time:
      9:00AM to 7:00PM, Monday to Thursday 9:00AM to 5:00PM, Friday (*Except Spanish Bank holidays) August, 8:00AM to 4:00PM, Monday to Friday
    • Turkey
    • Switzerland
      Switzerland

      For German/Austrian Users Only

      Tel:
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      Fee:
      0.14€/min for German fixed phone network and up to 0.42€/min for mobile phone.
      E-mail:
      support.de@tp-link.com
      Service Time:
      9:00AM to 12:30PM & 1:30PM to 6:00PM, GMT+1 or GMT+2 (Daylight Saving Time in Germany) Monday to Friday
      * Except bank holidays in Hesse
    • Austria
      Austria

      For Austrian Users Only

      Tel:
      +43 820 820360
      Fee:
      0,20 EUR/Minute
      E-mail:
      support.de@tp-link.com
      Service Time:
      9:00AM to 12:30PM and 1:30PM to 6:00PM, Monday to Friday

      DEUTSCHLAND

      Tel:
      +49 1805 875465 (German Service) / +49 1805 TPLINK
      Fee:
      0.14€/min for German fixed phone network and up to 0.42€/min for mobile phone.
      E-mail:
      support.de@tp-link.com
      Service Time:
      Werktags 09:00 bis 18:00 Uhr, richtet sich nach den gesetzlichen Feiertagen in Hessen (Deutschland). 24. und 31. Dezember geschlossen.
    • Poland
      Poland

      For Polish Users

      Tel:
      +48 (0) 801 080 618 / +48 22 360 63 63 (If call from mobile phone)
      Fee:
      Call to a landline, cost depends on the provider.
      E-mail:
      support.pl@tp-link.com
      Service Time:
      9:00AM to 5:00PM, Monday to Friday.
    • United Kingdom
      United Kingdom

      For UK Users

      Local No.:
      0845 147 0017
      Fee:
      Calls from landline generally cost between 1p and 10.5p per minute depending on the time of day. Calls from mobile phones cost between 15p and 40p per minute depending on your mobile network.
      E-mail:
      support.uk@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • Netherlands
      Netherlands

      For Nederland Users Only

      Tel:
      + 31- (0) 30-6038735 (Dutch service)
      Fee:
      lokaal tarief
      E-mail:
      support.nl@tp-link.com (Dutch Service)
      Service Time:
      Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00
      NB:
      Houd uw modelnummer bij de hand
    • Ukraine
      Ukraine

      Тільки для користувачів на території України

      Tel:
      0 (800) 505-508
      Fee:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      Support E-mail:
      support.ua@tp-link.com
      Service Time:
      10:00AM to 10:00PM, Monday to Friday.

      ТОЛЬКО ДЛЯ ПОЛЬЗОВАТЕЛЕЙ НА ТЕРРИТОРИИ УКРАИНЫ

      Tel:
      0 (800) 505-508
      Fee:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      Support E-mail:
      support.ua@tp-link.com
      Service Time:
      время работы: ПН-ПТ, с 10:00 до 22:00
    • Portugal
      Portugal

      For Portugal Users Only(Portuguese service)

      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      suporte.pt@tp-link.com
      Tel:
      +351 213 470 492
      Service Time:
      9:00AM to 6:00PM, Monday to Friday. (* Except Portugal official holidays)
    • France
      France

      For French Users Only( French service)

      E-mail:
      support.fr@tp-link.com
      Local No.:
      0 820 800 860
      Local No. Fee:
      0.12€ TTC/min depuis la métropole
      Service Time:
      9:00AM to 6:00PM, Monday to Friday. (* Except French Bank holidays)
    • Czech Republic
      Czech Republic

      For Czech and Slovak Users

      Local No.:
      +420 245 008 103 (CZ), +421 299 990 060 (SK)
      Fee:
      Depending on rate of different carriers.
      E-mail:
      podpora@tplinkpartner.cz
    • Romania
      Romania

      For Romania Users Only

      Technical Support Phone:
      +4 031 101 1290
      Support E-mail:
      support.ro@tp-link.com
      Service Time:
      9:30am to 17:30pm/ Mon ~Fri
    • Belgium
      Belgium

      FOR BELGIUM USERS

      Sales E-mail:
      sales.be@tp-link.com (English Preferred)
      Technical Support Phone:
      +33 (0) 820 800 860 (French Service)
      Technical Support E-mail:
      support.fr@tp-link.com (French Service)
      Office Address:
      Rue de Bretagne 26, 1200 Bruxelles

      FOR BELGIUM USERS

      Website:
      tp-link.com/nl-be
      Technical Support Phone:
      + 31- (0) 30-6038735 (Dutch service)
      Sales E-mail:
      sales.be@tp-link.com (English Preferred)
      Technical Support E-mail:
      support.nl@tp-link.com (English/Dutch Service)
      Office Address:
      Bretagnestraat 26, 1200 Brussel, België
    • Belgium
      Belgium

      FOR BELGIUM USERS

      Sales E-mail:
      sales.be@tp-link.com (English Preferred)
      Technical Support Phone:
      +33 (0) 820 800 860 (French Service)
      Technical Support E-mail:
      support.fr@tp-link.com (French Service)
      Office Address:
      Rue de Bretagne 26, 1200 Bruxelles

      FOR BELGIUM USERS

      Website:
      tp-link.com/nl-be
      Technical Support Phone:
      + 31- (0) 30-6038735 (Dutch service)
      Sales E-mail:
      sales.be@tp-link.com (English Preferred)
      Technical Support E-mail:
      support.nl@tp-link.com (English/Dutch Service)
      Office Address:
      Bretagnestraat 26, 1200 Brussel, België
    • Denmark
      Denmark

      FOR DANISH USERS

      Tel:
      +86 755 26504400 (English Service)
      E-mail service:
      support@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • Finland
    • Greece
      Greece

      FOR GREECE USERS

      Tel:
      +86 755 26504400 (English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      support.gr@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • Sweden
      Sweden

      For Swedish Users Only

      E-mail:
      support.se@tp-link.com (English service)
      Service Time:
      24 hours a day, 7 days a week
    • Norway
    • Ukraine
      Ukraine

      Тільки для користувачів на території України

      Tel:
      0 (800) 505-508
      Fee:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      Support E-mail:
      support.ua@tp-link.com
      Service Time:
      10:00AM to 10:00PM, Monday to Friday.

      ТОЛЬКО ДЛЯ ПОЛЬЗОВАТЕЛЕЙ НА ТЕРРИТОРИИ УКРАИНЫ

      Tel:
      0 (800) 505-508
      Fee:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      Support E-mail:
      support.ua@tp-link.com
      Service Time:
      время работы: ПН-ПТ, с 10:00 до 22:00
    • Hungary
      Hungary

      CSAK MAGYARORSZÁGI FELHASZNÁLÓK SZÁMÁRA

      Tel:
      +36 40 100432
      Fee:
      belföldi vonalas és mobil hívás esetén a 40-es előhívószámokra vonatkozó szolgáltatói díjszabás, külföldről a nemzetközi hívásnak megfelelő helyi szolgáltatói díjszabás.
      E-mail:
      support.hu@tp-link.com
      Service Time:
      munkanapokon 9-17 óráig GMT+1 vagy GMT+2 (nyári időszámítás esetén)
    • Baltic
      Baltic

      FOR BALTIC USERS

      Local No.:
      (+371) 6765-1202 Toll free: 8000-5470
      Mobile:
      (+372) 609-4028 Toll free: 800-004-9096
      Toll Free:
      (+370) 5255-6055 Toll free: 8800-30883
      Service Time:
      From Monday to Friday, 10:00-18:00(local time in Baltics)
      Fee:
      Cost depends on rate of different carriers for operators
      Technical Support E-mail:
      support.baltic@tp-link.com
    • Belarus
  • Asia-pacific
    • China
    • Australia
      Australia

      For Australian Users Only

      Tel:
      1300 87 5465 ( 1300 TP-Link )
      Fee:
      Depending on 1300 policy.
      E-mail:
      support.au@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • India
      India

      For Indian Users Only (English & Hindi Service)

      Toll Free:
      1800 2094 168
      E-mail:
      support.in@tp-link.com
      Service Time:
      10:00AM to 6:00PM, Monday to Saturday.
    • Sri Lanka
    • Taiwan
      Taiwan

      For Taiwan Users Only

      Toll Free:
      0800-588-818 (Fixed Phone Only)
      Local No.:
      02-2250-1070
      Local No. Fee:
      Depending on rate of different carriers.
      E-mail:
      support.tw@tp-link.com
      Service Time:
      24 hours a day, 7 days a week.
    • Indonesia
      Indonesia

      For Indonesia Users (Bahasa Indonesia service)

      Local No.:
      1500 960
      Fee:
      Local rate
      Service Time:
      09:00AM to 12:00AM & 01:00PM to 06:00PM, Sunday to Friday.
      E-mail:
      support.id@tp-link.com
    • Malaysia
      Malaysia

      For Malaysian Users Only(English Service)

      Toll Free:
      +60 1300 88 8754 (1300 88 TP-Link)
      E-mail:
      support.my@tp-link.com
      Service Time:
      24 hours a day, 7 days a week.
    • Singapore
      Singapore

      For Singaporean Users Only

      Local No.:
      +65 62840493
      Fee:
      Depending on rate of different carriers.
      E-mail:
      support.sg@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • Vietnam
      Vietnam

      For Vietnam Users Only

      Local No.:
      (08) 62615079
      Fee:
      Tùy thuộc vào cước phí của các nhà mạng khác nhau
      E-mail:
      support.vn@tp-link.com
      Service Time:
      08:30AM to 05:30PM, Monday to Saturday.
    • Kazakhstan
      Kazakhstan

      For Users of Kazakhstan

      Location:
      Office 104, Dostyk 202, Business Center "Forum", 050051, Almaty, Republic of Kazakhstan
      Technical Support E-mail:
      support.kz@tp-link.com
      Technical Support Phone:
      8(727) 2207333, 8(727) 2207334
    • Republic of Korea
      Republic of Korea

      For Korean Users

      Tel:
      1899-1086
      Fee:
      Depending on rate of different carriers.
      E-mail:
      support.kr@tp-link.com
      Service Time:
      eekdays 10:00AM to 12:30PM, 1:30PM to 7:00PM (Saturdays and public holidays excluded).
    • Bangladesh
    • Thailand
      Thailand

      For Thailand Users

      Technical Support Phone:
      (+66) 2-440-0029
      Service Time:
      Mon-Sat 08.30am-5.30pm
      Technical Support E-mail:
      support.th@tp-link.com
    • Japan
      Japan

      日本国内のお客様

      Mobile:
      0120-095-156(通話料無料)
      Support E-mail:
      support.jp@tp-link.com
      Attention:
      月~金 9:00~18:00 土日祝日、年末年始休暇を除く
    • Philippines
      Philippines

      For Philippine Users Only

      Tel:
      PLDT toll free: 1-800-100-87-5465
      E-mail:
      support.ph@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • New Zealand
      New Zealand

      For New Zealander Users Only

      Tel:
      0800 87 5465(0800 TP-LINK)
      Fee:
      Toll Free, service not available from mobile handsets.
      E-mail:
      support.nz@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
  • Americas
    • United States
      United States

      For USA Users Only (For Home > --)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For USA Users Only (For Business)

      Toll Free:
      1 844 2TP 4SMB(1 844 287 4762)
      E-mail:
      Support.SMB@tp-link.com
      Service Time:
      M-F 6AM-6PM (PST)

      For USA Users Only (For Home > Wi-Fi/Wired Router)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For USA Users Only (For Home > Powerline)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For USA Users Only (For Home > Access Point)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For USA Users Only (For Home > Cable/DSL Modem & Gateway)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For USA Users Only (For Home > Camera)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For USA Users Only (For Home > Smart Plug)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For USA Users Only (For Home > SOHO Switch)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For USA Users Only (For Home > PCI-E/ USB Adapters)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For USA Users Only (For Home > Accessories)

      Toll Free:
      +1 866 225 8139
      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week
    • Canada
      Canada

      For Canadian Users only

      Toll Free:
      +1 866 225 8139 (English Service) +1 855 987 5465 (French Service)
      E-mail:
      Support.ca@tp-link.com
      Service Time:
      English: 24 hours a day, 7 days a week French: Eastern time 9:00am~6:00pm, workday
    • Mexico
      Mexico

      For Mexican Users Only

      Toll Free:
      +52 55 91388104 (Spanish Service)
      Local No.:
      +52 55 91388104
      Local No. Fee:
      Depending on rate of different carriers.
      E-mail:
      support.mx@tp-link.com
      Service Time:
      09:00AM to 5:30PM, Monday to Friday.
    • Argentina
      Argentina

      PARA USUARIOS GLOBALES

      Tel:
      +86 755 26504400 (English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
    • Brazil
      Brazil

      For Brazilian User (Portuguese Service)

      Tel:
      Portuguese Service Only 4007-2172 (Capitais e regiões metropolitanas) 0800-608-9799 (Demais localidades) 11 2222-1245 (SP) 21 3180-0092 (RJ )
      Service Time:
      Monday to Friday 9:00AM to 6:00PM, Saturday 9:00AM to 3:00PM.
      E-mail:
      suporte.br@tp-link.com (Dúvidas Técnicas) rma.br@tp-link.com (Dúvidas sobre garantia) sac.br@tp-link.com (Críticas e sugestões)
    • Chile
    • Peru
    • Venezuela
      Venezuela

      FOR VENEZUELA USER

      Support E-mail:
      rma.ve@tp-link.com, serviciosrma8@gmail.com
      Location:
      0500-tplink-1
      Service Time:
      De 8:00am a 5:00pm – Lunes a Viernes
    • Canada
      Canada

      For Canadian Users only

      Toll Free:
      +1 866 225 8139 (English Service) +1 855 987 5465 (French Service)
      E-mail:
      Support.ca@tp-link.com
      Service Time:
      English: 24 hours a day, 7 days a week French: Eastern time 9:00am~6:00pm, workday
    • Colombia
      Colombia

      For Colombian Users Only

      Toll Free:
      Phone number in Bogotá - 254 2690 For the rest of the country: 01 8000 113 646
      E-mail:
      support.co@tp-link.com
      Service Time:
      8:30 AM to 5:40 PM, Monday to Friday
    • Ecuador
  • Global
    • Worldwide
      Worldwide

      For Global Users

      Tel:
      +86 755 26504400 (English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week

De forma prática e simples, acesse o nosso servi?o de suporte técnico através de nosso canal de Chat on-line, e caso queira, receba o histórico da conversa em seu e-mail cadastrado.