What to do if firmware update of my Tapo smart devices (smart plug, smart camera, smart lighting) failed?
Tapo Others
Updated 07-30-2021 06:35:07 AM64193
This Article Applies to:
Tapo L930-5 , TL63-5 , TL62-5 , Tapo L920-5 , TL61-5 , Tapo P110 , Tapo L930-10 , Tapo P100 , Tapo P105 , TC65 , Tapo L900-5 , Tapo P115 , Tapo L510 , Tapo C100 , TC60 , Tapo C210 , Tapo C200 , TC70 , Tapo C310 , Tapo L900 , TL61-10 , Tapo L900-10 , Tapo L900-20 , Tapo L920-10
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device and check either the Datasheet or the firmware section for the latest improvements added to your product.
Normally the new firmware will include more features or improve the performance of the smart device. Here are some suggestions to troubleshoot if you fail to update the firmware.
Step 1. Reboot the smart device.
Step 2. Move the smart device closer to the router.
Step 3. Disable the firewall or antivirus setting on the home router if there is one.
Then you can try to update the firmware again.
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