Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP655-Wall

    EAP655-Wall

    AX3000 Wall Plate WiFi 6 Access Point

  • EAP670

    EAP670

    AX5400 吸頂式 WiFi 6 基地台 / 無線AP

  • EAP660 HD

    EAP660 HD

    AX3600 無線雙頻 Multi-Gigabit 吸頂式基地台

  • EAP650

    EAP650

    AX3000 吸頂式 Wi-Fi 6 無線AP

  • EAP610 V2.20

    EAP610 V2.20

    AX1800 吸頂式 Wi-Fi 6 基地台 / 無線AP

  • EAP265 HD

    EAP265 HD

    AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP235-Wall

    EAP235-Wall

    Omada AC1200 Wireless MU-MIMO Gigabit Wall Plate Access Point

  • EAP230-Wall

    EAP230-Wall

    Omada AC1200 Wireless MU-MIMO Gigabit Wall-Plate Access Point

  • EAP245 V3

    EAP245 V3*

    AC1750 無線MU-MIMO Gigabit 吸頂式基地台

  • EAP610-Outdoor

    EAP610-Outdoor

    AX1800 室內/戶外型 Wi-Fi 6 基地台

  • EAP115-Wall

    EAP115-Wall

    300Mbps 無線 N 嵌牆式基地台

  • EAP225-Outdoor

    EAP225-Outdoor

    AC1200 Wireless MU-MIMO Gigabit Indoor/Outdoor Access Point

  • EAP620 HD

    EAP620 HD

    AX1800 無線雙頻吸頂式基地台

  • EAP115 V4

    EAP115 V4*

    300Mbps 無線 N 吸頂式基地台

  • EAP110 V4

    EAP110 V4*

    300Mbps Wireless N Ceiling Mount Access Point

顯示全部 15 Access Points (Compatible in Controller and Standalone Modes)

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

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