Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
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EAP655-Wall
AX3000 Wall Plate WiFi 6 Access Point
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EAP670
AX5400 吸頂式 WiFi 6 基地台 / 無線AP
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EAP660 HD
AX3600 無線雙頻 Multi-Gigabit 吸頂式基地台
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EAP650
AX3000 吸頂式 Wi-Fi 6 無線AP
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EAP610 V2.20
AX1800 吸頂式 Wi-Fi 6 基地台 / 無線AP
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4.0-F_normal_1593323223226a.png)
EAP265 HD
AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point
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EAP235-Wall
Omada AC1200 Wireless MU-MIMO Gigabit Wall Plate Access Point
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1_normal_1593077382117b.png)
EAP230-Wall
Omada AC1200 Wireless MU-MIMO Gigabit Wall-Plate Access Point
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4.0-F_normal_1593323206680k.png)
EAP245 V3*
AC1750 無線MU-MIMO Gigabit 吸頂式基地台
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EAP610-Outdoor
AX1800 室內/戶外型 Wi-Fi 6 基地台
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1_normal_1593077392336e.png)
EAP115-Wall
300Mbps 無線 N 嵌牆式基地台
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EAP225-Outdoor
AC1200 Wireless MU-MIMO Gigabit Indoor/Outdoor Access Point
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EAP620 HD
AX1800 無線雙頻吸頂式基地台
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EAP650-Outdoor
AX3000 室內/室外 Wi-Fi 6 AP
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4.0-F_normal_1593323303811i.png)
EAP115 V4*
300Mbps 無線 N 吸頂式基地台
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4.0-F_normal_1593323233431q.png)
EAP110 V4*
300Mbps Wireless N Ceiling Mount Access Point
顯示全部 16 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
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TL-SX3206HPP
JetStream 6-Port 10GE L2+ Managed Switch with 4-Port PoE++
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TL-SG3210XHP-M2
JetStream 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ L2+ 管理型交換器 備有 8-Port PoE+
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TL-SX3016F
JetStream 16-埠 10GE SFP+ L2+ 管理型交換器
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1.0_01_normal_1617243824293n.png)
TL-SX3008F
JetStream 8埠 10GE SFP+ L2+ 管理型交換器
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TL-SG3452X
JetStream 48 埠 Gigabit L2+ 管理型交換器(含 4 個 10GE SFP+ 插槽)
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1_normal_1606297572488s.png)
TL-SG3452
JetStream 48 埠 Gigabit L2 管理型交換器(含 4 個 SFP 插槽)
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TL-SG3428XMP
JetStream24埠Gigabit和4埠10GE SFP+ L2+管理型交換器(含24埠PoE+)
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TL-SG3428X
JetStream 24 埠 Gigabit L2+ 管理型交換器(含 4 個 10GE SFP+ 插槽)
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TL-SG3428MP
JetStream 28 埠 Gigabit L2 管理型交換器(含 24 埠 PoE+)
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1.0_Gigabit_Switch_normal_1606214714802r.png)
TL-SG2218
JetStream 16-Port Gigabit 智慧型交換器(含 2 個 SFP 插槽)
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1.0_normal_1594869351357s.png)
TL-SG2210MP
JetStream 10 埠 Gigabit 智慧型交換器(含 8 埠 PoE+)
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TL-SG3452XP
JetStream 48-Port Gigabit and 4-Port 10GE SFP+ L2+ 管理型交換器 備有 48-Port PoE+
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TL-SG3452P
JetStream 52-Port Gigabit L2+ 管理型交換器 備有 48-Port PoE+
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1.0_Overviews_normal_1594869465633b.png)
TL-SG2008P
JetStream 8埠 千兆 交換器 (4埠 PoE+)
顯示全部 14 Switches (Compatible in Controller Mode)
Routers (Compatible in Controller Mode)
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ER605 V2
Omada Gigabit VPN 路由器
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TL-R605
SafeStream Gigabit 多 WAN VPN 路由器
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
