Setup Video

  • How to set up a TP Link EAP via your mobile phone

    This video demonstrates how to set up a TP-Link EAP via your mobile phone. The setup consists of four steps:
    • Connect the EAP to the network
    • Download the Omada APP
    • Connect to the EAP's wireless network
    • Set up the EAP using the Omada APP

    THIS VIDEO APPLIES TO:
    • All TP-Link EAP models. (except EAP120 and EAP220)
    • A small number (1-3) of EAPs.

    Learn More

  • How to setup the OC200 via a web browser

    This video will demonstrate how to set up the OC200 via a web browser. The setup consists of six steps:
    • Connect the OC200 to your local network.
    • Get ready for setup.
    • Create a TP-Link ID.
    • Log into your TP-Link ID.
    • Add the OC200 to your TP-Link ID.
    • Follow the wizard to set up the OC200.

    THIS VIDEO APPLIES TO:
    • All TP-Link EAP models (except EAP120 and EAP220)
    • Omada Cloud Controller OC200
    • Mass EAPs (usually more than three)

    Learn More

  • How to setup the OC200 via your mobile phone

    This video will demonstrate how to set up the OC200 via your mobile phone. You need to use the Omada APP to complete the setup. The setup consists of six steps:
    • Connect the OC200 to your local network.
    • Get ready for setup.
    • Create a TP-Link ID.
    • Log into your TP-Link ID.
    • Add the OC200 to your TP-Link ID.
    • Follow the wizard to set up the OC200.
    THIS VIDEO APPLIES TO:
    • All TP-Link EAP models (except EAP120 and EAP220)
    • Omada Cloud Controller OC200
    • Mass EAPs (usually more than three)

    Learn More

  • How to manage TP-Link EAPs centrally from a remote place via a web browser

    You can manage TP-Link EAPs at any time from anywhere with the Cloud Access function of our Omada Controller Software. This video introduces both the application scenario and concrete steps you can follow. Don't hesitate to give it a try.
    THIS VIDEO APPLIES TO:
    • All TP-Link EAP models (except EAP120 and EAP220)
    • Omada Controller Software (version 3.0.2 or above)
    • Mass EAPs (usually more than three)

    Learn More

  • How to Set up a TP-Link EAP via Web browser

    This video will demonstrate how to set up a TP-Link EAP via a web browser. The setup consists of three steps:
    1. Connect the EAP to the network
    2. Log into the EAP (via a wired/wireless connection)
    3. Change the default SSID
    This video is suitable for users with a small number (1-3) of EAPs .

    Learn More

FAQs

Firmware

A firmware update can resolve issues that the previous firmware version may have and improve its current performance.

To Upgrade

IMPORTANT: To prevent upgrade failures, please read the following before proceeding with the upgrade process

  • Please upgrade firmware from the local TP-Link official website of the purchase location for your TP-Link device, otherwise it will be against the warranty. Please click here to change site if necessary.
  • Please verify the hardware version of your device for the firmware version. Wrong firmware upgrade may damage your device and void the warranty. (Normally V1.x=V1)
    How to find the hardware version on a TP-Link device?
  • Do NOT turn off the power during the upgrade process, as it may cause permanent damage to the product.
  • To avoid wireless disconnect issue during firmware upgrade process, it's recommended to upload firmware with wired connection unless there is no LAN/Ethernet port on your TP-Link device.
  • It's recommended that users stop all Internet applications on the computer, or simply disconnect Internet line from the device before the upgrade.
  • Use decompression software such as WinZIP or WinRAR to extract the file you download before the upgrade.
EAP320(US)_V2_1.4.0 Build 20180925
Published Date: 2018-10-16 Language: English File Size: 7.73 MB

Recommended Controller Software Version:  Omada Controller v 2.6.x or above

 

New Features/Improvements:

1. Support Omada APP management method.

2. Support HTTPS redirection of portal authentication page.

3. Support URL Free Authentication Policy

4. Support rate limit function for a single client. (If you have set SSID, Client, Voucher rate limit together, the minimum limit value will take effect.)

5. Increase the priority of DHCP message and EAPOL message, optimize the correlation process under the pressure of huge traffic

6. Omada Controller increased the synchronization update process when the IP address of EAP is changed

7. EAP will report Client RSSI information to Omada Controller.

8. The hardware version will be displayed as 1.0/2.0 in the management page.

 

Bug Fixed:

1. Fixed the bug that EAP will reboot automatically when Airtime Fairness function is enabled.

2. Fixed the bug that wireless clients may be displayed with abnormal IP address in Omada Controller.

3. Optimized the problem that EAP will be disconnected from Omada Controller.

 

Notes:

1. For EAP320 (US)_V1/V2 only.

2. Your device's configuration won't be lost after upgrading.

EAP320(US)_V2_170930
Published Date: 2017-09-30 Language: English File Size: 7.63 MB

Recommended Controller Software Version: Omada Controller v2.5.x

New Features/Improvements:

1. Support new SMS, Facebook and other authentication methods of Omada Controller 2.5.x.

2. Voucher supports speed limit of clients.

Bug Fixed:

1. Web management pages have syntax errors or inconsistent formats

2. EAP320 cannot be managed across different subnets when management VLAN is enabled.

Notes:

1. For EAP320 (US) v2

2. Your device's configuration won't be lost after upgrading.

EAP320(US)_V2_170725
Published Date: 2017-07-25 Language: English File Size: 7.60MB

Recommended Controller Software Version: Omada Controller v2.4.x

New Features/Improvements:

Enhance the capability of anti-interference.

Bug Fixed:

Fix the bug that the Security Mode will turn to None if using a space character in the WPA/WPA2-PSK password.

Notes:

1. For EAP320 (US) v2.

2. Your device's configuration won't be lost after upgrading.

To Use Third Party Firmware In TP-Link Products

Some official firmware of TP-Link products can be replaced by the third party firmware such as DD-WRT. TP-Link is not obligated to provide any maintenance or support for it, and does not guarantee the performance and stability of third party firmware. Damage to the product as a result of using third party firmware will void the product's warranty.

Open Source Code For Programmers (GPL)

Please note: The products of TP-Link partly contain software code developed by third parties, including software code subject to the GNU General Public Licence (“GPL“), Version 1/Version 2/Version 3 or GNU Lesser General Public License ("LGPL"). You may use the respective software condition to following the GPL licence terms.

You can review, print and download the respective GPL licence terms here. You receive the GPL source codes of the respective software used in TP-Link products for direct download and further information, including a list of TP-Link software that contain GPL software code under GPL Code Center.

The respective programs are distributed WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the respective GNU General Public License for more details.

EAP Discovery Tool

The EAP Discovery Tool can help the EAP Controller to adopt the EAP in L3 Network, and you can also use the EAP Discovery Tool to find the EAP’s IP address.

Published Date: 2019-08-06 Language: English File Size: 25.85 MB
Operating System: WinXP/Vista/7/8/8.1/10/Server2008/Server2012/Mac OS X 10.7/10.8/10.9/10.10/10.11

Bug fixed:

1. Fixed the bug that the Discovery Utility may fail to find EAPs.

2. Fixed the bug that the Cancel button may overlap with the display box after managing APs.

 

Note:

1. This version of software can be used in both Windows and Mac operation system.

2. Double click the software or run the command “java –jar **.jar” to run the software on MacOS (**.jar is the name of this software).

3. To run this software, you need to install JRE 8.0 on your PC first.

Published Date: 2019-06-14 Language: English File Size: 23.54 MB
Operating System: WinXP/Vista/7/8/8.1/10/Server2008/Server2012/Mac OS X 10.7/10.8/10.9/10.10/10.11

Bug fixed:

1. Fixed the bug that when the Discovery Utility issues Controller_IP to EAPs which are in factory status, Controller cannot batch manage the EAPs.

2. Fixed the bug that sometimes the Discovery Utility cannot find all EAPs when running in MacOS.

Note:

1. This version of software can be used in both Windows and Mac operation system.

2. Double click the software or run the command “java –jar **.jar” to run the software on MacOS(**.jar is the name of this software).

3. To run this software, you need to install JRE 8.0 on your PC.

Published Date: 2018-07-24 Language: English File Size: 84.16 MB
Operating System: Mac OS X 10.7/10.8/10.9/10.10/10.11

New Feature/Enhancement:
1. Change name to "Omada Discovery Utility".
2. Update background picture during installation.
3. Limit the maximum length of controller hostname to 79.
 
Bug Fixed:
Fix the bug that searching in the search box will cause the software to hang.
 
Note:
Operating System: Mac OS X 10.7/10.8/10.9/10.10/10.11.

Published Date: 2017-08-11 Language: English File Size: 3.39 MB
Operating System: WinXP/Vista/7/8/8.1/10/Server2008/Server2012

Controller Software

The EAP Controller is used to manage multiple EAPs intensively.

Published Date: 2019-07-26 Language: English File Size: 99.23MB
Operating System: Ubuntu 14.04/16.04/17.04/18.04.

New Feature/Enhancement:

1. Optimize the performance of Controller to manage up to 1500 EAPs.

2. Optimize the interactive process between EAP and Controller to decrease the processing time.

3. Limit the entry number of client/client history/guest to 1.2 million/1.2 million /6 million.

4. Optimize display page of map and log when there are a lot of entries.

 

Bug Fixed:

1. Fixed the bug that CPU and memory may be highly used when Fast Roaming is enabled.

2. Fixed the bug that Omada Controller reports timeout error when adopting multiple EAPs simultaneously.

3. Fixed the bug that Controller will print all Voucher codes even only some of the codes are selected.

 

Notes:

1. To use new features on Omada Controller 3.2.X, you need to upgrade your EAP's firmware to the corresponding version.

2. The Omada Controller program needs to use the system's netstat command. If the Linux system does not have net-tools installed (which contain the netstat command), the program may not be able to run normally.

3. Support 64-bit Linux operating system including Ubuntu 14.04/16.04/17.04/18.04.

4. Built-in JRE 1.8 Java environment.

5. Once upgraded to this version of Omada Controller, you will NOT able to downgrade to an earlier version.

6. Portal configuration will be lost after upgraded to Omada Controller 3.2.X from 2.4.8.

 

Published Date: 2019-07-26 Language: English File Size: 123.15MB
Operating System: Ubuntu 14.04/16.04/17.04/18.04, CentOS 6.x/7.x and Fedora 20 or above, Debian 9.8.

New Feature/Enhancement:

1. Optimize the performance of Controller to manage up to 1500 EAPs.

2. Optimize the interactive process between EAP and Controller to decrease the processing time.

3. Limit the entry number of client/client history/guest to 1.2 million/1.2 million /6 million.

4. Optimize display page of map and log when there are a lot of entries.

 

Bug Fixed:

1. Fixed the bug that CPU and memory may be highly used when Fast Roaming is enabled.

2. Fixed the bug that Omada Controller reports timeout error when adopting multiple EAPs simultaneously.

3. Fixed the bug that Controller will print all Voucher codes even only some of the codes are selected.

 

Notes:

1. To use new features on Omada Controller 3.2.x, you need to upgrade your EAP's firmware to the corresponding version.

2. The Omada Controller program needs to use the system's netstat command. If the Linux system does not have net-tools installed (which contain the netstat command), the program may not be able to run normally.

3. Support 64-bit Linux operating system including Ubuntu 14.04/16.04/17.04/18.04, CentOS 6.x/7.x and Fedora 20 or above, Debian 9.8.

4. Built-in JRE 1.8 Java environment.

5. Once upgraded to this version of Omada Controller, you will NOT able to downgrade to an earlier version.

6. Portal configuration will be lost after upgraded to Omada Controller 3.2.X from 2.4.8.

7. When upgrading from Controller 2.5.3 Linux to this version via install.sh, you need to uninstall old version of Controller first.

Published Date: 2019-07-04 Language: English File Size: 120.29MB
Operating System: Windows 7/8/10/Server

New Feature/Enhancement:

1. Optimize the performance of Controller to manage up to 1500 EAPs.

2. Optimize the interactive process between EAP and Controller to decrease the process time.

3. Limit the entry number of client/client history/guest to 1.2 million/1.2 million /6 million.

4. Optimize display page of map and log when there are a lot of entries.

 

Bug Fixed:

1. Fixed the bug that CPU and memory may be highly used when Fast Roaming is enabled.

2. Fixed the bug that Omada Controller reports timeout error when adopting multiple EAPs simultaneously.

3. Fixed the bug that Controller will print all Voucher codes even only some of the codes are selected.

 

Notes:

1. To use Omada Controller 3.2.x new features, you need to upgrade your EAP's firmware to the corresponding version.

2. Once upgraded to this version of Omada Controller, you will NOT be able to downgrade to an earlier version.

3. Portal configuration will be lost after upgrading to Omada Controller 3.2.X from 2.4.X or earlier version.

Published Date: 2019-07-04 Language: English File Size: 124.2MB
Operating System: Windows 7/8/10/Server

New Feature/Enhancement:

1. Optimize the performance of Controller to manage up to 1500 EAPs.

2. Optimize the interactive process between EAP and Controller to decrease the process time.

3. Limit the entry number of client/client history/guest to 1.2 million/1.2 million /6 million.

4. Optimize display page of map and log when there are a lot of entries.

 

Bug Fixed:

1. Fixed the bug that CPU and memory may be highly used when Fast Roaming is enabled.

2. Fixed the bug that Omada Controller reports timeout error when adopting multiple EAPs simultaneously.

3. Fixed the bug that Controller will print all Voucher codes even only some of the codes are selected.

 

Notes:

1. To use Omada Controller 3.2.x new features, you need to upgrade your EAP's firmware to the corresponding version.

2. Once upgraded to this version of Omada Controller, you will NOT be able to downgrade to an earlier version.

3. Portal configuration will be lost after upgrading to Omada Controller 3.2.X from 2.4.X or earlier version.

Published Date: 2019-05-28 Language: English File Size: 102.8MB
Operating System: Ubuntu 14.04/16.04/17.04/18.04

New Feature/Enhancement:

1. Add RADIUS Accounting.

2. Add Controller migrate and Site migrate.

3. Add log for some of portal authentication results.

4. Support POST request for External Web Portal.

5. Optimize Site Management to allow you to import site.

6. Optimize the performance when batch importing MAC address in MAC Filter.

 

Notes:

1. To use Omada Controller 3.1.X new features, you need to upgrade your EAP's firmware to the corresponding version.

2. The Omada Controller program needs to use the system's netstat command. If the Linux system does not have net-tools installed (which contain the netstat command), the program may run abnormally.

3. Supporting 64-bit Linux operating system, including Ubuntu 14.04/16.04/17.04/18.04.

4. Built-in JRE 1.8 Java environment.

5. Once upgraded to this version of Omada Controller, you will NOT able to downgrade to an earlier version.

6. Portal configuration will be lost after upgraded to Omada Controller 3.1.X from 2.4.8.

7. The log will be cleared when you upgrade the software from version 3.0.x to version 3.1.X.

Published Date: 2019-05-28 Language: English File Size: 129.13MB
Operating System: Ubuntu 14.04/16.04/17.04/18.04, CentOS 6.x/7.x and Fedora 20 or above, Debian 9.8

New Feature/Enhancement:

1. Add RADIUS Accounting.

2. Add Controller migrate and Site migrate.

3. Add log for some of portal authentication results.

4. Support POST request for External Web Portal.

5. Optimize Site Management to allow you to import site.

6. Optimize the performance when batch importing MAC address in MAC Filter.

 

Notes:

1. To use Omada Controller 3.1.X new features, you need to upgrade your EAP's firmware to the corresponding version.

2. The Omada Controller program needs to use the system's netstat command. If the Linux system does not have net-tools installed (which contain the netstat command), the program may run abnormally.

3. Supporting 64-bit Linux operating system, including Ubuntu 14.04/16.04/17.04/18.04, CentOS 6.x/7.x and Fedora 20 or above, Debian 9.8.

4. Built-in JRE 1.8 Java environment.

5. Once upgraded to this version of Omada Controller, you will NOT able to downgrade to an earlier version.

6. Portal configuration will be lost after upgraded to Omada Controller 3.1.X from 2.4.8.

7. The log will be cleared when you upgrade the software from version 3.0.x to version 3.1.X.

8. When upgrading from Controller 2.5.3 Linux to this version via install.sh, you need to uninstall old version of Controller first.

Published Date: 2019-05-15 Language: English File Size: 123.26MB
Operating System: Windows 7/8/10/Server

New Feature/Enhancement:

1. Add RADIUS Accounting.

2. Add Controller migrate and Site migrate.

3. Add log for some of portal authentication results.

4. Support POST request for External Web Portal.

5. Optimize Site Management to allow you to import site.

6. Optimize the performance when batch importing MAC address in MAC Filter.

7. Discovery Utility won’t be installed in Controller software installation.

 

Notes:

1. The log will be cleared when you upgrade the software from version 3.0.x to version 3.1.13.

2. To use Omada Controller 3.1.13 new features, you need to upgrade your EAP's firmware to the corresponding version.

3. Once upgraded to this version of Omada Controller, you will NOT able to downgrade to an earlier version.

4. Portal configuration will be lost after upgraded to Omada Controller 3.1.13 from 2.4.X or earlier version.

Published Date: 2019-05-15 Language: English File Size: 127.16MB
Operating System: Windows 7/8/10/Server

New Feature/Enhancement:

1. Add RADIUS Accounting.

2. Add Controller migrate and Site migrate.

3. Add log for some of portal authentication results.

4. Support POST request for External Web Portal.

5. Optimize Site Management to allow you to import site.

6. Optimize the performance when batch importing MAC address in MAC Filter.

7. Discovery Utility won’t be installed in Controller software installation.

 

Notes:

1. The log will be cleared when you upgrade the software from version 3.0.x to version 3.1.13.

2. To use Omada Controller 3.1.13 new features, you need to upgrade your EAP's firmware to the corresponding version.

3. Once upgraded to this version of Omada Controller, you will NOT able to downgrade to an earlier version.

4. Portal configuration will be lost after upgraded to Omada Controller 3.1.13 from 2.4.X or earlier version.

Published Date: 2019-03-25 Language: English File Size: 102.73MB
Operating System: Ubuntu 14.04/16.04/17.04/18.04

New Feature/Enhancement:

1. Merge 2.4GHz and 5GHz SSID.

2. Add Guest Network function.

3. Optimize log field and content.

4. Add SSID Radius accounting to WPA-Enterprise security mode.

5. Optimize the site list which allows us to inquire the specific site based on the site name and add new entrance for the hotspot.

6. Add SSL encryption in Log Server, and Log setting/Mail Server can be only accessed by administrator account.

7. Add Layer-3 Accessibility in SSH.

8. Add Mesh settings to Backup and Restore file.

9. Add CHAP encryption and NAS ID in Radius portal authentication and the Radius Client role is transferred from EAP to Omada Controller.

10. Add SSID MAC Authentication to none security mode.

11. Add channel utilization function.

12. Add Full-Sector DFS function in Mesh network.

13. Channel limit is revised from private configuration to site settings.

14. Support inputting domain name in SMTP server.

 

Notes:

1. To use Omada Controller 3.1.x new features, you need to upgrade your EAP's firmware to the corresponding version.

2. The Omada Controller program needs to use the system's netstat command. If the Linux system does not have net-tools installed (which contain the netstat command), the program may run abnormally.

3. Supporting 64-bit Linux operating system, including Ubuntu 14.04/16.04/17.04/18.04.

4. Built-in JRE 1.8 Java environment.

5. Once upgraded to this version of Omada Controller, you will NOT able to downgrade to an earlier version.

6. Portal configuration will be lost after upgraded to Omada Controller 3.1.X from 2.4.8.

7. The log will be cleared when you upgrade the software from version 3.0.x to version 3.1.4.

8. Add push notification to Omada APP of version 2.1.4 or above when EAP is connected/disconnected from Omada Controller.

9. This version of Omada Controller is applied to Omada APP of version 2.1.4 or above.

10. When you upgrade your controller or backup files from lower version, the 2.4GHz and 5GHz SSID entries with the same name will be merged and it will inherit the parameters of the original 2.4GHz SSID.

11. If you use External Radius Server with External Web Portal in old version controller, pay attention that the API has been changed in this version, thus you have to modify your External Web Portal, refer to FAQ-2390 for more details.

12. The log generated by EAP will be managed and storaged by Controller if you manage EAPs by Omada Controller.

13. Channel utilization will take effect only with new firmware.

Published Date: 2019-03-25 Language: English File Size: 129.07MB
Operating System: Ubuntu 14.04/16.04/17.04/18.04, CentOS 6.x/7.x and Fedora 20 or above, Debian 9.8

New Feature/Enhancement:

1. Merge 2.4GHz and 5GHz SSID.

2. Add Guest Network function.

3. Optimize log field and content.

4. Add SSID Radius accounting to WPA-Enterprise security mode.

5. Optimize the site list which allows us to inquire the specific site based on the site name and add new entrance for the hotspot.

6. Add SSL encryption in Log Server, and Log setting/Mail Server can be only accessed by administrator account.

7. Add Layer-3 Accessibility in SSH.

8. Add Mesh settings to Backup and Restore file.

9. Add CHAP encryption and NAS ID in Radius portal authentication and the Radius Client role is transferred from EAP to Omada Controller.

10. Add SSID MAC Authentication to none security mode.

11. Add channel utilization function.

12. Add Full-Sector DFS function in Mesh network.

13. Channel limit is revised from private configuration to site settings.

14. Support inputting domain name in SMTP server.

 

Notes:

1. To use Omada Controller 3.1.x new features, you need to upgrade your EAP's firmware to the corresponding version.

2. The Omada Controller program needs to use the system's netstat command. If the Linux system does not have net-tools installed (which contain the netstat command), the program may run abnormally.

3. Supporting 64-bit Linux operating system, including Ubuntu 14.04/16.04/17.04/18.04, CentOS 6.x/7.x and Fedora 20 or above, Debian 9.8.

4. Built-in JRE 1.8 Java environment.

5. Once upgraded to this version of Omada Controller, you will NOT able to downgrade to an earlier version.

6. Portal configuration will be lost after upgraded to Omada Controller 3.1.X from 2.4.8.

7. This version software needs you to install manually via curl command.

8. The log will be cleared when you upgrade the software from version 3.0.x to version 3.1.4.

9. Add push notification to Omada APP of version 2.1.4 or above when EAP is connected/disconnected from Omada Controller.

10. This version of Omada Controller is applied to Omada APP of version 2.1.4 or above.

11. When you upgrade your controller or backup files from lower version, the 2.4GHz and 5GHz SSID entries with the same name will be merged and it will inherit the parameters of the original 2.4GHz SSID.

12. If you use External Radius Server with External Web Portal in old version controller, pay attention that the API has been changed in this version, thus you have to modify your External Web Portal, refer to FAQ-2390 for more details.

13. The log generated by EAP will be managed and storaged by Controller if you manage EAPs by Omada Controller.

14. Channel utilization will take effect only with new firmware.

 

Published Date: 2019-03-08 Language: English File Size: 123.6MB
Operating System: Windows 7/8/10/Server

New Feature/Enhancement:

1. Merge 2.4GHz and 5GHz SSID.

2. Add Guest Network function.

3. Optimize log field and content.

4. Add SSID Radius accounting to WPA-Enterprise security mode.

5. Optimize the site list which allows us to inquire the specific site based on the site name and add new entrance for the hotspot.

6. Add SSL encryption in Log Server, and Log setting/Mail Server can be only accessed by administrator account.

7. Add Layer-3 Accessibility in SSH.

8. Add Mesh settings to Backup and Restore file.

9. Add CHAP encryption and NAS ID in Radius portal authentication and the Radius Client role is transferred from EAP to Omada Controller.

10. Add SSID MAC Authentication to none security mode.

11. Add channel utilization function.

12. Add Full-Sector DFS function in Mesh network.

13. Channel limit is revised from private configuration to site settings.

14. Support inputting domain name in SMTP server.

 

Notes:

1. The log will be cleared when you upgrade the software from version 3.0.x to version 3.1.4.

2. Add push notification to Omada APP of version 2.1.4 or above when EAP is connected/disconnected from Omada Controller.

3. This version of Omada Controller is applied to Omada APP of version 2.1.4 or above.

4. When you upgrade your controller or backup files from lower version, the 2.4GHz and 5GHz SSID entries with the same name will be merged and it will inherit the parameters of the original 2.4GHz SSID.

5. If you use External Radius Server with External Web Portal in old version controller, pay attention that the API has been changed in this version, thus you have to modify your External Web Portal, refer to FAQ-2390 for more details.

6. The log generated by EAP will be managed and storaged by Controller if you manage EAPs by Omada Controller.

7. Channel utilization will take effect only with new firmware.

GPL Code

T2700G-28TQ License Download
License Model: T2700G-28TQ-L1000

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