Maximise Business Wi-Fi Coverage and Performance.

Please take a moment to read these general terms and conditions that have been developed to ensure that you get the best possible service and advice from the free site survey.

• The customer agrees to prepare the site according to any instructions the TP-Link team may give prior to the survey taking place. The customer will provide TP-Link with reasonable access to; the site, relevant communications infrastructure, and agree to any other reasonable requests for information required to complete the survey.

• The customer will obtain any permissions required for TP-Link to undertake the site survey.

• The customer will also provide the appropriate staff to accompany TP-Link’s staff or contractors, where required by the site regulations.

• The customer and TP-Link will meet each other's reasonable safety and security requirements when on site. If the customer or TP-Link damages the other's equipment they must pay for any repair or replacement required. This does not apply where damage results from normal use.

• TP-Link will survey the site and will notify the customer once the survey is complete. TP-Link will provide the customer with a copy of the resulting survey report with product recommendations.

• TP-Link will endeavour to complete the survey by the date agreed with the customer, but all dates are estimates. If the customer delays or prevents TP-Link from undertaking the survey at the time agreed, TP-Link may claim a reasonable extension to any date agreed under clause.

• TP-Link reserves the right to refuse a network survey request based on a pre-qualification conversation.