Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1
  • STEP2
  • STEP3
  • STEP4
  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://omadaeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP670

    EAP670

    AX5400 Точка доступу Wi-Fi 6 для кріплення на стелі

  • EAP660 HD

    EAP660 HD

    Двохдіапазонна стельова мультигігабітна бездротова точка доступу AX3600

  • EAP655-Wall

    EAP655-Wall

    AX3000 Настінна точка доступу WiFi 6

  • EAP653

    EAP653

    Точка доступу WiFi 6 для кріплення на стелі AX3000

  • EAP650

    EAP650

    Точка доступу WiFi 6 для кріплення на стелі AX3000

  • EAP650-Wall

    EAP650-Wall

    AX3000 настінна Wi-Fi 6 точка доступу

Показати все 27 Access Points (Compatible in Controller and Standalone Modes)

Switches (Compatible in Controller Mode)

  • SG6654X

    SG6654X

    48-портовий гігабітний стекований керований комутатор L3 Omada з 6 слотами 10G

  • SG6654XHP

    SG6654XHP

    48-портовий гігабітний стекований керований комутатор L3 Omada з 6 слотами 10G

  • SX6632YF

    SX6632YF

    26-портовий стекований керований агрегаційний комутатор L3 Omada з 6 слотами 25G

  • SG6428X

    SG6428X

    24-портовий гігабітний стекований керований комутатор L3 Omada з 4 слотами 10G

  • SG6428XHP

    SG6428XHP

    24-портовий гігабітний стекований керований комутатор L3 Omada з 4 слотами 10G

  • TL-SG3452

    TL-SG3452

    JetStream 48-портовий гігабітний керований комутатор 2-го рівня з 4 SFP-слотами

Показати все 63 Switches (Compatible in Controller Mode)

Routers (Compatible in Controller Mode)

  • ER8411

    ER8411

    VPN-маршрутизатор Omada з портами 10G

  • ER7212PC

    ER7212PC

    Гігабітний VPN-маршрутизатор Omada 3-в-1

  • TL-ER7206

    TL-ER7206

    SafeStream гігабітний Multi-WAN VPN маршрутизатор

  • ER7206 V2.20

    ER7206 V2.20

    Гігабітний VPN-шлюз Omada

  • ER707-M2

    ER707-M2

    Мультигігабітний VPN-маршрутизатор Omada

  • ER605

    ER605

    Гігабітний VPN-маршрутизатор Omada

Routers (Compatible in Controller and Standalone Modes)

  • ER706W V1.2

    ER706W V1.2

    Шлюз Omada Gigabit AX3000 WiFi 6 VPN

  • ER706W-4G

    ER706W-4G

    Гігабітний VPN-шлюз Omada 4G+ Cat6 AX3000

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1
  • STEP2
  • STEP3
  • STEP4
  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://omadaeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

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