Contact Technical Support
- Home Product Support
- Business Product Support
For support with consumer products, such as wireless routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.
For support with business products, such as VPN and load-balancing routers, unmanaged, easy smart, smart and managed switches and indoor and outdoor wireless business solutions.
Search our website for FAQs and product information:
TP-Link Search
Sorry, no results were found. Please adjust your search or visit the TP-Link Community for help.
Sorry, no results were found. Please adjust your search or visit the TP-Link Community for help.
Sorry, no results were found. Please adjust your search or visit the TP-Link Community for help.
Sorry, no results were found. Please adjust your search or visit the TP-Link Community for help.
Sorry, no results were found. Please adjust your search or visit the TP-Link Community for help.
Live Chat Support
Welcome to TP-Link's 24-hour Live Chat support for Home Products. Please enter your model number or select your product type to begin.
Welcome to TP-Link 6 AM-6 PM (M-F, Pacific) Live Chat support for Business Products. Please enter your model number or select your product type to begin.
To locate the model/version number of a device, inspect the bottom or back panel. For example:
Please select your product category
Home Network
Deco, TP-Link
Smart Home
Tapo, Kasa
Select your product type
Routers
Wi-Fi Routers | Archer A/AX/BE/GE Series | Archer C Series | TL-WR Series
Chat
Whole-Home Wi-Fi
Deco Mesh Systems | 5G/4G Mesh System | DSL Mesh System
Chat
HomeShield
For HomeShield Subscriptions
Chat
Powerline Adapters
TL-WPA/PA Series | PGW or PG Series
Chat
Range Extenders
RE Series | TL-WA Series
Chat
Access Points
TL-WA Series | AP Series
Chat
Adapters
Wired Adapters | Wireless Adapters | Bluetooth Adapters
Chat
Accessories
USB Hubs | USB Converters | Charing | Bluetooth Receivers
Chat
Tapo
Smart Cameras
Outdoor Cameras | Indoor Cameras
Chat
Smart Plugs
Outdoor Plugs | Indoor Plugs | Power Strips | Power Outlet
Chat
Smart Lighting
Light Bulbs | Light Strips
Chat
Smart Switches/Buttons
Single Pole Switches | Dimmer Switches | 3-Way Switches | Motion Detecting
Chat
Smart Robot Vacuums
Robot Vacuums
Chat
Smart Sensors
Chat
Smart Hubs
Chat
Smart Video Doorbells
Chat
Smart Door Locks
Chat
Routers
Wi-Fi Routers | Archer A/AX/BE/GE Series | Archer C Series | TL-WR Series
Chat
Whole-Home Wi-Fi
Deco Mesh Systems | 5G/4G Mesh System | DSL Mesh System
Chat
HomeShield
For HomeShield Subscriptions
Chat
Powerline Adapters
TL-WPA/PA Series | PGW or PG Series
Chat
Range Extenders
RE Series | TL-WA Series
Chat
Access Points
TL-WA Series | AP Series
Chat
Adapters
Wired Adapters | Wireless Adapters | Bluetooth Adapters
Chat
Accessories
USB Hubs | USB Converters | Charing | Bluetooth Receivers
Chat
Smart Cameras
Outdoor Cameras | Indoor Cameras
Chat
Smart Plugs
Outdoor Plugs | Indoor Plugs | Power Strips | Power Outlet
Chat
Smart Lighting
Light Bulbs | Light Strips
Chat
Smart Switches/Buttons
Single Pole Switches | Dimmer Switches | 3-Way Switches | Motion Detecting
Chat
Smart Robot Vacuums
Robot Vacuums
Chat
Smart Sensors
Chat
Smart Hubs
Chat
Smart Video Doorbells
Chat
Smart Door Locks
Chat
No results found.
To locate the model/version number of a device, inspect the bottom or back panel. For example:
Select your product type
No results found.
Phone Support
-
Home Support:
Please use the information below for support with consumer products, such as wireless routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.
-
- Toll Free:
- 1-866-225-8139
(For after-sales service, please have the product model number ready prior to contacting us)
- E-mail:
- support.usa@tp-link.com
- Service Time:
- 24 hours a day, 7days a week
Phone Support
-
Business Support:
Please use the information below for support with business products, such as VPN and load-balancing routers, unmanaged, easy smart, smart and managed switches and indoor and outdoor wireless business solutions.
-
- Toll Free:
- 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
- E-mail:
- Support.SMB@tp-link.com
- Service Time:
- M-F 6AM-6PM (Pacific)
-
To view the TP-Link Warranty Policy.
-
To Access the TP-Link Product Registration System.
-
How to Create an Account on the TP-Link Product Registration System.
-
Warranty and Replacement FAQs:
Note: Email inquiries will typically receive a response within 1 business days. For urgent issues please use our Live Support options.
As explained further in our website Privacy Policy, we allow certain advertising partners to collect information from our website through cookies and similar technologies to deliver ads which are more relevant to you, and assist us with advertising-related analytics (e.g., measuring ad performance, optimizing our ad campaigns). This may be considered "selling" or "sharing"/disclosure of personal data for "targeted advertising" as defined by certain U.S. state laws. To opt out of these activities, press "Opt Out" below. If the toggle below for "Targeted Advertising and 'Sale' Cookies" is to the left, you are already opted out and you can close these preferences.
Please note that your choice will apply only to your current device/browser. You must indicate your choice on each device and browser you use to access our website. If you clear your cookies or your browser is set to do so, you must opt out again.
Your Privacy Choices
As explained further in our website Privacy Policy, we allow certain advertising partners to collect information from our website through cookies and similar technologies to deliver ads which are more relevant to you, and assist us with advertising-related analytics (e.g., measuring ad performance, optimizing our ad campaigns). This may be considered "selling" or "sharing"/disclosure of personal data for "targeted advertising" as defined by certain U.S. state laws. To opt out of these activities, press "Opt Out" below. If the toggle below for "Targeted Advertising and 'Sale' Cookies" is to the left, you are already opted out and you can close these preferences.
Please note that your choice will apply only to your current device/browser. You must indicate your choice on each device and browser you use to access our website. If you clear your cookies or your browser is set to do so, you must opt out again.
These cookies are necessary for the website to function and cannot be switched off.
TP-Link
accepted_local_switcher, tp_privacy_banner, tp_privacy_base, tp_privacy_marketing, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType
Youtube
id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ
These cookies allow targeted ads or the "sale" of personal data (toggle to the left to opt out).
Analytics cookies enable us to analyze your activities on our and other websites in order to improve and adapt the functionality of our website and our ad campaigns.
Advertising cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.
Google Analytics & Google Tag Manager
_gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>
Google Ads & DoubleClick
test_cookie, _gcl_au
Meta Pixel
_fbp
Crazy Egg
cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs
lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or
Welcome to Our Website! If you stay on our site, we and our third-party partners use cookies, pixels, and other tracking technologies to better understand how you use our site, provide and improve our services, and personalize your experience and ads based on your interests. Learn more in your privacy choices.