Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
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EAP610
Punto de acceso inalámbrico para montaje en techo AX1800
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EAP620 HD
Punto de acceso inalámbrico de montaje en techo de doble banda AX1800
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EAP670
Punto de acceso WiFi 6 de montaje en techo AX5400
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EAP650-Outdoor
Punto de acceso WiFi 6 para interiores/exteriores AX3000
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EAP660 HD
Punto de acceso Wi-Fi 6 de montaje en techo AX3600
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EAP650
Punto de acceso WiFi 6 de montaje en techo AX3000
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4.0-F_normal_1593323223226a.png)
EAP265 HD
Punto de acceso inalámbrico de montaje en techo MU-MIMO Gigabit AC1750
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4.0-F_normal_1593323206680k.png)
EAP245 V3*
Punto de Acceso Gigabit Inalámbrico de Doble Banda AC1750 con Montaje de Techo
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4.0-F_normal_1593323197059j.png)
EAP225 V3*
Punto de Acceso Gigabit Inalámbrico MU-MIMO AC1350 de Montaje en Techo
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4.0-F_normal_1593323233431q.png)
EAP110 V4*
Punto de Acceso Inalámbrico N a 300Mbps, de Montaje en Techo
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4.0-F_normal_1593323303811i.png)
EAP115 V4*
Punto de Acceso Inalámbrico N a 300Mbps con Montaje de Techo
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EAP610-Outdoor
Punto de Acceso Wi-Fi 6 Interior / Exterior AX1800
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EAP225-Outdoor
AC1200 Wireless MU-MIMO Gigabit Indoor/Outdoor Access Point
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EAP110-Outdoor V3*
Punto de Acceso Inalámbrico N a 300Mbps de Exterior
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EAP655-Wall
AX3000 Wall Plate WiFi 6 Access Point
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EAP615-Wall
Punto de acceso WiFi 6 de placa de pared AX1800
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EAP235-Wall
Omada AC1200 Punto de acceso inalámbrico de pared Gigabit MU-MIMO
Show All 17 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
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TL-SG3452XP
Conmutador administrado JetStream de 48 puertos Gigabit y 4 puertos 10GE SFP+ L2+ con 48 puertos PoE+
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TL-SG2428P
JetStream 28-Port Gigabit Smart Switch with 24-Port PoE+
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TL-SG3452X
Conmutador administrado JetStream de 48 puertos Gigabit L2+ con 4 ranuras 10GE SFP+
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TL-SG3452P
Switch administrado JetStream de 52 puertos Gigabit L2+ con 48 puertos PoE+
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1_normal_1606297572488s.png)
TL-SG3452
Switch administrado JetStream de 48 puertos Gigabit L2 con 4 ranuras SFP
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TL-SG3428MP
JetStream 28-Port Gigabit L2 Managed Switch with 24-Port PoE+
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1.0_normal_1594869351357s.png)
TL-SG2210MP
JetStream 10-Port Gigabit Smart Switch with 8-Port PoE+
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TL-SX3016F
Switch administrado JetStream de 16 puertos 10GE SFP+ L2+
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1.0_01_normal_1617243824293n.png)
TL-SX3008F
Switch administrado JetStream de 8 puertos 10Gbps SFP + L2 +
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TL-SG3428XMP
Switch administrado L2+ JetStream de 24 puertos Gigabit PoE+ y 4 puertos 10GE SFP+
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TL-SG3428X
Switch gestionable JetStream de 24 puertos Gigabit L2+ con 4 ranuras SFP+ de 10GE
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TL-SG3210 V3
JetStream 8-Port Gigabit L2 Managed Switch with 2 SFP Slots
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1.0_normal_1600051886121e.jpg)
TL-SG3428
Switch administrado JetStream de 24 puertos Gigabit L2 con 4 ranuras SFP
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3.2_normal_1594974261923z.png)
TL-SG2210P V3.20
JetStream 10-Port Gigabit Smart Switch with 8-Port PoE+
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1.0_Overviews_normal_1594869465633b.png)
TL-SG2008P
JetStream 8-Port Gigabit Smart Switch with 4-Port PoE+
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TL-SL2428P
Conmutador inteligente JetStream de 24 puertos PoE +a 10/100 Mbps + 4 puertos Gigabit
Show All 16 Switches (Compatible in Controller Mode)
Routers (Compatible in Controller Mode)
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ER605 V1.6
Router Gigabit VPN Omada
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1.0_normal_1609659027171k.png)
ER7206
Router VPN Gigabit Omada
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
