Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
- STEP1
- STEP2
- STEP3
- STEP4
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://omadaeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
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EAP783
BE22000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point
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EAP773
BE11000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point
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EAP772
BE11000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point
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EAP610-Outdoor
AX1800 Indoor/Outdoor WiFi 6 Access Point
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EAP655-Wall
AX3000 Wall Plate WiFi 6 Access Point
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EAP670
AX5400 Ceiling Mount WiFi 6 Access Point
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Show All 33 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
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TL-SX3016F
JetStream 16-Port 10GE SFP+ L2+ Managed Switch
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TL-SX3008F
JetStream 8-Port 10GE SFP+ L2+ Managed Switch
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TL-SX3206HPP
JetStream 6-Port 10GE L2+ Managed Switch with 4-Port PoE++
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SG6428XHP
Omada 24-Port Gigabit Stackable L3 Managed PoE+ Switch with 4 10G Slots
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SX3832MPP
Omada 32-Port 10GE L2+ Managed Switch with 24-Port PoE++
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TL-SG2008 V3
JetStream 8-Port Gigabit Smart Switch
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Show All 57 Switches (Compatible in Controller Mode)
Routers (Compatible in Controller Mode)
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ER7212PC
Omada 3-in-1 Gigabit VPN Router
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ER8411
Omada VPN Router with 10G Ports
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ER7412-M2
Omada Multi-Gigabit VPN Router
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ER7406
Omada Gigabit Rackmount/Desktop VPN Gateway
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TL-ER7206
SafeStream Gigabit Multi-WAN VPN Router
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ER605
Omada Gigabit VPN Router
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Show All 7 Routers (Compatible in Controller Mode)
Routers (Compatible in Controller and Standalone Modes)
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ER706W
Omada AX3000 Gigabit VPN Router
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ER706W-4G
Omada 4G+ Cat6 AX3000 Gigabit VPN Router
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ER703WP-4G-Outdoor
Omada 4G+ Cat6 AX3000 Wi-Fi 6 Outdoor/Indoor Gateway
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
- STEP1
- STEP2
- STEP3
- STEP4
-
STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.
-
STEP2
Launch a web browser and enter http://omadaeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
