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Grand public
Switches Grand Public
Connexions filaires de qualité
Adaptateurs
Equipez votre PC d'un adaptateur pour un WiFi plus rapide
Accessoires
Tout se ce que vous avez besoin pour une vie connectée
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Maison Connectée
Prises Connectées WiFi
Maison Connectée / Commande vocale Google Home et Alexa
Ampoules Connectées WiFi
Lumière Connectée / Commande vocale Google Home et Alexa
Caméras IP WiFi
Surveillance connectée et à distance 24h/24 de votre maison
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Entreprises
Switches JetStream
Réseau filaire haut débit manageable et non adminsitrable jusqu'au Niveau 3
Solutions WiFi gérées par contrôleur Software : Omada
Professional business Wi-Fi with centralized management
Omada SDN
Solution Cloud Intelligente pour les réseaux Pro
Réseau WiFi extérieur Pharos
Idéal pour les réseaux WiFi haut débit longue portée
Routeurs SafeStream
Passerelles VPN sécurisées et Load Balance pour les professionnels
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Opérateurs
Modems & Routeurs xDSL
Pour un réseau haut débit et d'applications haut débit intégrées
4G LTE
Un accès Internet où que vous soyez via carte SIM
PON - Fibre Optique
La technologie de pointe pour fournir des services Internet Gigabit
CPL / CPL WiFi
Moyen simple et efficace de faire passer Internet et son réseau par les prises électriques
Répéteurs WiFi
Booster son réseau WiFi très simplement
Switches Ethernet
Switches pour entreprises Switches TP-Link ultra performants pour entreprises : Smart Switches, switches administrables, Unmanaged Switches et Accessoires.
Points d'accès - Relais WiFi
Points d'accès et relais Wi-FiSpécialement conçues pour les commerces, les entreprises, les hôtels ou les campus, les solutions Wi-Fi garantissent une couverture sans fil sécurisée et haut débit
Why cannot I log in to the web management page of the CPE?
After installing CPE, sometimes you may encounter the problem that can’t log in the web management page to configure CPE. There are many different reasons may cause this issue. We have listed four common reasons as below:
1. Topology hardware connection problem
2. IP address of CPE and IP address of PC are not in the same subnet
3. Special Firewall or anti-virus software blocks Web Pages
4. Other browser problem on your PC
According to the above reasons, we made some simple steps. You can refer to these steps to troubleshoot.
1. Topology hardware connection problem
Please confirm the topology among CPE, PC and PoE Adapter. The correct topology is shown in the figure:
I. LAN0 port attaches to POE port of POE Adapter
II. PC attaches to LAN port of POE Adapter
III. POE Adapter attaches to power outlet
If the topology is connected correctly, then CPE can be powered up normally.
For detailed installation steps, you can refer to the following page, please click Setup Video to watch the installation steps.
https://www.tp-link.com/en/support/download/cpe510/
2. IP address of CPE and IP address of PC are not in the same subnet
You need configure IP address of PC and CPE in the same subnet.
For IP address of PC
Due to the IP address of CPE is 192.168.0.254 in the default factory setting. So the IP address of PC should be configure as 192.168.0.X(X is 2-253). You can refer to FAQ710 to set up the PC’s static IP.
https://www.tp-link.com/support/faq/710/
For IP address of CPE
The default IP address of CPE is 192.168.0.254. If you have configured the static IP address for PC, you can test the connection between PC and CPE via Ping command.
If you don’t know how to ping on PC, please refer to this FAQ.
https://www.tp-link.com/support/faq/425/
3. Firewall or anti-virus software on your PC
Sometimes, some special firewall or anti-virus software may block our login page. The browser may show you that your Internet access is blocked.
So when your browser shows you such warning, you may try to disable anti-virus software and check the firewall rules on your PC, and then enter 192.168.0.254 in the browser to login to the web management page again.
4. Browser problem on your PC
If you have completed the above steps, you have built the correct topology, and PC also can ping 192.168.0.254, but you still can’t log in the management page of CPE. Then we suggest that you can follow the following steps.
We suggest that you could change browser, clear cache and enable privacy mode.
The browser has a privacy window mode. In privacy mode, the browser are not affected by caches and cookies when we are browsing the web, you can try to log in to CPE by privacy window mode.
Let's take Firefox and Chrome as examples.
Firefox
Chrome
If the above steps can’t help you log in the management page, you can reset your CPE, and repeat the above steps. If CPE still has the same problem, you can contact our technical support. We will help you.
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