How to make my Tapo camera work with Amazon Alexa

Configuration Guide
Updated 11-27-2019 06:04:22 AM
This Article Applies to: 

This guide will show you how to add your Tapo camera to the Amazon Alexa app. Once added, you can stream your Tapo camera videos to Amazon Echo Show or Fire TV using simple voice commands.

To get started, make sure your Tapo camera is set up and online. If your camera has not been configured yet, please refer to the Configuration Video below or Setup Instructions to set it up first.

 

Connect the Tapo camera to Amazon Alexa:

1. Open the Amazon Alexa app. Then tap on the hamburger icon in the upper left corner and select Skills & Games.

2. Tap the search icon, search for Tapo and tap on it. 

3. Tap the ENABLE TO USE button.

 

4. Log in with your TP-Link ID that has linked to your Tapo camera, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up. Tap Done to go to the next step.

5. Tap the DISCOVER DEVICES button or use voice command "Alexa, discover devices". Alexa will scan and show the devices bound to your TP-Link ID.

· If there is only 1 device discovered, tap the SET UP DEVICE button.

· If there are more than 2 devices discovered, tap the CHOOSE DEVICE button, select your Tapo camera from the device list and tap the SET UP DEVICE button.

6. You can choose a Group for your camera or you can SKIP this step. Tap the CONTINUE button to finish the set up.

7. You can find your Tapo camera with the group name on the home page.

Enjoy!

You can stream your Tapo camera videos to Amazon Echo Show or Fire TV using simple voice commands. For example: “Alexa, show my Living Room camera”.

Note: Every time you change the name of the Tapo camera, you will need to discover the camera again to update its name.

 

Troubleshooting

1. Alexa fails to discover the camera, what can I do?

·           Try to reboot the camera and re-discover it on Alexa.

·           Ensure the Tapo Camera app can remotely control the camera. If not, check your internet access.

 

2. Why does the device’s status show “Offline” on Alexa?

·           Wireless connection may have been lost. Try to reboot the camera and re-discover it on Alexa.

·           Internet access on your router could be unavailable.

·           There might be an issue with the cloud server.

 

If you still have problem or have any other inquiry, please feel free to contact TP-Link support.

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