Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP225-Wall V2

    EAP225-Wall V2

    Punto de Acceso Inalámbrico Omada AC1200 MU-MIMO de Pared

  • EAP245 V3

    EAP245 V3*

    Punto de Acceso Gigabit Inalámbrico de Doble Banda AC1750 con Montaje de Techo

  • EAP225-Outdoor V1

    EAP225-Outdoor V1

    Omada Punto de acceso Inalámbrico MU-MIMO AC1200 para exterior/interior

  • EAP115 V4

    EAP115 V4*

    Punto de acceso de Montaje en techo inalámbrico N de 300 Mbps

  • EAP110 V4

    EAP110 V4*

    Punto de Acceso Inalámbrico N a 300Mbps, de Montaje en Techo

  • EAP620 HD V1

    EAP620 HD V1

    Punto de acceso inalámbrico de montaje en techo de doble banda AX1800

  • EAP660 HD V1

    EAP660 HD V1

    Punto de acceso de montaje en techo inalámbrico multi-gigabit AX3600 de banda dual

Show All 7 Access Points (Compatible in Controller and Standalone Modes)

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

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