Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
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EAP225-Wall V2
Punto de Acceso Inalámbrico Omada AC1200 MU-MIMO de Pared
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4.0-F_normal_1593323233431q.png)
EAP110 V4*
Punto de Acceso Inalámbrico N a 300Mbps, de Montaje en Techo
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EAP225-Outdoor
Omada Punto de acceso Inalámbrico MU-MIMO AC1200 para exterior/interior
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4.0-F_normal_1593323303811i.png)
EAP115 V4*
Punto de acceso de Montaje en techo inalámbrico N de 300 Mbps
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1_normal_1593077382117b.png)
EAP230-Wall
Punto de acceso inalámbrico de pared Gigabit inalámbrico MU-MIMO Omada AC1200
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EAP610-Outdoor
Punto de Acceso Wi-Fi 6 Interior / Exterior AX1800
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EAP235-Wall
Punto de Acceso de pared Gigabit WiFi MU-MIMO Omada AC1200
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4.0-F_normal_1593323206680k.png)
EAP245 V3*
Punto de Acceso Gigabit Inalámbrico de Doble Banda AC1750 con Montaje de Techo
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EAP610 V2
Punto de acceso WiFi 6 de montaje en techo AX1800
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EAP620 HD
Punto de acceso inalámbrico de montaje en techo de doble banda AX1800
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EAP650
Punto de acceso WiFi 6 de montaje en techo AX3000
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EAP660 HD
Punto de acceso de montaje en techo inalámbrico multi-gigabit AX3600 de banda dual
Show All 12 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
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1.0_Gigabit_Switch_normal_1606214714802r.png)
TL-SG2218
Switch inteligente JetStream de 16 puertos Gigabit con 2 ranuras SFP
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TL-SG3428XMP
Switch administrado L2+ JetStream de 24 puertos Gigabit PoE+ y 4 puertos 10GE SFP+
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TL-SL2428P
Switch inteligente JetStream de 24 puertos PoE + 10/100Mbps + 4 puertos Gigabit
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1.0_Overviews_normal_1594869465633b.png)
TL-SG2008P
Switch Smart de 8 puertos Gigabit, con 4 puertos PoE+
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3.2_normal_1594974261923z.png)
TL-SG2210P V3.20
JetStream Smart Switch de 8 puertos Gigabit PoE con 2 ranuras SFP
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TL-SG3452P V3.20
Switch administrado JetStream de 52 puertos Gigabit L2+ con 48 puertos PoE+
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1.0_01_normal_1617243824293n.png)
TL-SX3008F
Switch administrado JetStream de 8 puertos 10Gbps SFP + L2 +
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1.0_normal_1594869351357s.png)
TL-SG2210MP
Switch Smart Gigabit JetStream de 10 puertos con 8 puertos PoE +
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TL-SG2428P
Switch Smart Gigabit JetStream de 24 puertos PoE+ y 4 ranuras SFP
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TL-SG3428MP
Switch administrado JetStream de 28 puertos Gigabit L2 con PoE + de 24 puertos
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TL-SG3210XHP-M2
Switch administrado JetStream de 8 puertos 2.5GBASE-T PoE+ y 2 puertos 10GE SFP+
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TL-SG3452X
Conmutador administrado JetStream de 48 puertos Gigabit L2+ con 4 ranuras 10GE SFP+
Show All 12 Switches (Compatible in Controller Mode)
Routers (Compatible in Controller Mode)
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ER605
Router Gigabit VPN Omada
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1.0_normal_1609659027171k.png)
ER7206
Router VPN Gigabit Omada
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
