What happens if I want to switch from annual to monthly payments?

Q&A of functional explanation or specification parameters
Updated 03-15-2018 02:24:33 AM
This Article Applies to: 

*Note: All Kasa Cams require and only work with the Kasa for Mobile App

You cannot have different billing cycles for different subscription plans. For example, if you have 2 Kasa Cams, one on Premium and another on Plus plan, they both have to be on the same billing cycle - either monthly or annual.

You must cancel all your Kasa Care subscriptions and re-enroll in order to switch from annual to monthly payments (or vice versa). You will be refunded for the remaining duration in your current subscription.

Note: When you switch your billing cycle, you will lose your video history.

If you need further assistance contact TP-Link Customer Support here.