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Home
Routers
Create a fast and reliable Wi-Fi
Network Expansion
Easy ways to expand and enhance your network
Adapters
Equip your devices for a faster Wi-Fi
Accessories
Everything else you need for a connected lifestyle
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Smart Home
Cameras
Keeping an eye on what matters
Smart Plugs
Smarten up your home devices
Smart Bulbs
Light for every occasion
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Business
Omada Cloud SDN
The smarter cloud solution for business networking
JetStream Switches
High-Speed wired networking from L3 managed to unmanaged
Business AP
Professional business Wi-Fi with centralized management
Pharos Wireless Broadband
Ideal for long range wireless broadband networking
VIGI Surveillance
VIGI video surveillance is dedicated to your security
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Service Provider
What should I do if I cannot remotely manage my Deco network?
14754 1）We cound’t find Deco.
If you cannot find your Deco network and you are away, please ask a family member to make sure that the Deco is powered on and connected to the modem (if there is one) properly via an Ethernet cable. The LEDs should be lit. If not, power off and then power on your cable modem to reset your internet connection. If that doesn’t work, restart your primary Deco unit.
2）Something is wrong with your wireless device.
Verify that your mobile device is connected to the internet.If the internet is unavailable, go to Settings on your wireless device and connect to the internet using either cellular data or a Wi-Fi connection.
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