Redemption is simple:

  1. Purchase eligible models Deco X20 or the Deco M5 in 3 pack and keep the receipt
  2. Scan or take a picture of the receipt or invoice, and the serial number on the back of the product.
  3. Complete the online claim form and upload a copy of the receipt and the serial number.

Information required to submit the online claim form

  1. Photo/Scanned copy of the receipt
  2. Serial Number of the eligible product purchased

You will then receive a confirmation email from us. We aim to process your claim as quickly as possible; please be patient as it may take up to 60 days for the bonus to arrive. If, in the meantime, you have any questions please contact the team at


Contact Information:

Delivery Address:

No PO BOX,contact number will be used by the courier used to dispatch your product.


Purchase details:

Please enter the following information about each Omada products:

Product Name
Receipt/Invoice uploaded
Serial Number uploaded

(Maximum 3MB total full file. Supported file types are doc, docx, gif, jpg, jpeg, png, pdf, rar, zip.)