Why cannot I access the Internet after installed the TP-Link router?

User Application Requirement
Updated 11-23-2022 09:20:33 AM 291256
We recommend checking the latest version of the FAQ : What should I do if I cannot access the internet through Wi-Fi router?
Step 1 Log into the router’s web interface and Check the WAN information on the router:
1) If there is a Valid WAN IP Address on the Status page, please refer to FAQ 361 for trouble-shooting.
2) If WAN IP Address is 0.0.0.0 on the Status page,please refer to FAQ 138 for trouble-shooting.
Step 2 Check the TCP/IP settings on the particular device if all other devices can get internet from the router.

Is this faq useful?

Your feedback helps improve this site.

Community

TP-Link Community

Still need help? Search for answers, ask questions, and get help from TP-Link experts and other users around the world.

Visit the Community >

From United States?

Get products, events and services for your region.