Most pre-sales questions about TP-Link Smart Plug/Switch

Q:  Can I plug in a power strip to the smart plug?

A:  Yes, you can plug a power strip into a TP-Link smart plug and control the on/off function via the KASA app or voice command through Amazon Alexa. The total draw and wattage of devices plugged into the power strip should be within the rated amperage and wattage of the Smart Plug.

 

Q:  Does the smart plug block both plugs on the socket panel? 

A:  Possibly, due to the design of the normal smart plug we recommend to place it in the top outlet to allow the bottom to remain free and usable.  However we do offer a new mini plug HS105.  This unit is designed to keep the 2nd outlet on the socket panel free.

 

Q: Can I use smart plug/switch on my TV so Alexa can turn on/off the TV with voice?

A: No, most TVs go into a standby mode when you turn them off.  Since the smart plug shuts off all power once the TV is turned off it would need to be manually turned on after power has been restored.

 

Q: Can I ask Alexa "turn off power after 30 minutes" since KASA app has timer?

A:  No, Alexa doesn’t support KASA’s timer functions.

 

Q:  Can the smart plug/switch control multiple lights?

A:  Yes, as long as the total draw does not exceed the rated amperage and wattage of the smart plug or switch.

 

Q:  Do I need to buy Smart bulbs to be able to control lights with Alexa using your smart plug/switch? 

A:  No smart bulbs are not needed. The switch will control whatever is on the circuit that it's installed on, and Alexa will provide voice control for that device.

 

Q:  Can multiple plugs/switches work with Amazon echo? If so, do I need to use separate names for each smart plug?

A:  Yes. While you’re setting them up in the KASA app, you will get the opportunity to set a custom name and icon for each smart device.  When you pair them to Alexa, you also can divide the smart plugs into group to control them.  For example, you have two plugs, you could name one "Table lamp" and the other one "tree lamp”.  Then group them to be "living room lamps." Then you can ask Alexa to operate then separately or both at once. 

Q:  Is HS200 also a dimmer?

A:  No, the HS200 does not have dimmer feature.

 

Q:  Can I manually turn on/off the lamp/other devices via the switch on the HS200? 

A:  Yes, when the HS200 is connected to the electrical system properly, you will be able to control the lamp/other devices in the system manually.

 

Q:  Can HS200 work at two wires circuit?

A:  No, you will need at least three wires: Live, Load, and Neutral for the HS200 to work properly. 

 

Q:  Can the HS200 work on two-pole switch as long as the other switch is always on?

A:  Possibly, but only after some circuit modification.  We don’t recommend you to do this, and can’t provide technical support for this kind of application.  Should you want to proceed, we strongly suggest you hire a professional electrician to install it.

 

Q:  Can the HS200 switch be used in a three-way switch light combination (two switches controlling one light)?

A:  It is possible, but only after some circuit modification.  We don’t recommend you to do this, and can’t provide technical support for this kind of application.  Should you want to proceed, we strongly suggest you hire a professional electrician to install it. 

This Article Applies to:
HS110 KIT , HS200 , HS100
Q&A of functional explanation or specification parameters | Updated 05-16-2017 01:04:04 AM