[FAQ ID: 23]How to solve the problem that the Intel PRO 2200BG wireless adapter intermittently disconnects to the TP-LINK wireless router?

Suitable for: Wireless, Wireless ADSL2+ Modem Routers

This topic applies only to the following adapters:

·         Intel® PRO/Wireless 2915ABG Network Connection

·         Intel® PRO/Wireless 2200BG Network Connection

And it only occurs on adapters with driver version 9.0.4.8 or preceding versions.

This issue does not occur on all computers or on all networks.

Cause:

A timing issue in the driver causes clients to sometimes drop frames for a long enough period to cause disconnects in some environments.

Solution:

This issue is resolved by upgrading the driver software to version 9.0.4.13. The new driver is included with Intel® PROSet/Wireless software version 10.1.1. For information on software availability and downloads see Download Windows* Software for Intel® PRO/Wireless Network Connection.

Temporary solution:

One of the following work arounds can be implemented as a temporary solution.

1)    Configure the access points to use long preamble.

If the 1 Mbps data rate is disabled, then enable 1 Mbps data rate on the access points.