Some frequently asked questions about TP-Link smart plug and Kasa APP

For basic/advanced settings of Smart Plug/Switch, please refer to following FAQs:

How to connect my TP-LINK Smart Plug to my home network via Kasa?

How to connect my TP-LINK Smart Switch to my home network via Kasa?

How to create a Cloud Account for my TP-LINK Smart Plug in Kasa to allow Kasa to control it remotely?

Advanced settings introduction of TP-LINK Smart Plug in Kasa APP.

How to update firmware of Smart Devices in Kasa App?

 

Q: Can I plug in a power strip to the smart plug?

A: Yes, you can plug a power strip into a TP-Link Smart Plug and turn it on/off via the Kasa app or voice command with Amazon Echo/Google Assistant. The total draw and wattage of devices plugged into the power strip should be within the rated amperage and wattage of the Smart Plug.

Q: Can the Smart Plug/Switch control multiple lights?

A: Yes, they can as long as the total current draw and wattage does not exceed the rated amperage and wattage of the Smart Plug/Switch.

For example, you may use it to control you Christmas tree lights outside.

Q: Does the Smart Plug block both plugs on the socket panel? 

A: Possibly it does. Due to the design of the Smart Plug, it is recommended to place it in the top outlet so that the bottom one is usable. However we do offer a new mini plug HS105. This model is designed to keep the 2nd outlet on the socket panel free.

Q: Can I use Smart Plug/Switch on my TV so that Alexa/Google Assistant/Home Kit can turn on/off the TV with voice?

A: No, most TVs go into standby mode when you turn them off. Since the smart plug shuts off all power once the TV is turned off it would need to be manually turned on after power is restored.

Q: Can TP-Link Smart Plug/Switch work with Apple Home Kit?

A: No, our smart devices doesn’t support Apple Home Kit.

Q: Can multiple plugs/switches work with Amazon echo? If so, do I need to use separate names for each smart plug?

A: Yes. While you’re setting them up in the KASA app, you will get the opportunity to set a custom name and icon for each smart device.  When you pair them to Alexa, you also can divide the smart plugs into group to control them. 

For example, you have two plugs, you could name one "Table lamp" and the other one "tree lamp”.  Then group them to be "living room lamps." Then you can ask Alexa to operate then separately or both. 

Q: Can I ask Alexa "turn off power after 30 minutes" since KASA app has timer?

A: No, Alexa doesn’t support KASA’s timer functions.

Q: Do I need to buy Smart bulbs to be able to control lights with Alexa using your smart plug/switch? 

A: No smart bulbs are not needed. The switch will control whatever is on the circuit that it's installed on, and Alexa will provide voice control for that device.

Q: Is HS200 also a dimmer?

A: No, the HS200 does not have dimmer feature.

Q: Can I manually turn on/off the lamp/other devices via the switch on the HS200?

A: Yes, when the HS200 is connected to the electrical system properly, you will be able to control the lamp/other devices in the system manually.

Q: Can HS200 work at two wires circuit?

A: No, you will need at least three wires: Live, Load, and Neutral for the HS200 to work properly.

Q: Can the HS200 work on two-pole switch as long as the other switch is always on?

A: Possibly, but only after some circuit modification.  We don’t recommend you to do this, and can’t provide technical support for this kind of application.  Should you want to proceed, we strongly suggest you hire a professional electrician to install it.

Q: Can the HS200 switch be used in a three-way switch light combination (two switches controlling one light)?

A: It is possible, but only after some circuit modification.  We don’t recommend you to do this, and can’t provide technical support for this kind of application.  Should you want to proceed, we strongly suggest you hire a professional electrician to install it.

This Article Applies to:
HS100 , HS110 , HS105
User Application Requirement | Updated 09-07-2017 03:11:07 AM