What should I do if Tether fails to detect my TP-Link device on the “Device” page?

1. Make sure the smartphone is connected to the TP-Link device wirelessly.

2. Make sure the smartphone is not connected to the guest network.

3. Make sure the TP-Link device supports Tether app. Please follow the link below to check the compatibility list.

http://www.tp-link.com/common/Promo/en/Compatible/index.php

4. Make sure the TP-Link device is using the latest firmware.

5. If the TP-Link device is a range extender using a static IP, make sure the IP address is in the same subnet as your router.

6. Reboot the TP-Link device or restart the Tether app and try again.

This Article Applies to:
Troubleshooting | Updated 04-07-2017 03:50:19 AM