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Soporte de línea de asistencia técnica

For Colombian Users Only

Llamada Gratuita :
Bogota, 2542690/ For the rest of cities, 01 8000 113646
Teléfono de soporte técnico :
Hora de Servicio :
9:00AM to 6:00PM, Monday to Friday

Para Usuarios Globales

+86 755 26504400 (English Service)
Depending on rate of different carriers, IDD.
Hora de Servicio :
24 hours a day, 7 days a week


  1. If you cannot call us directly due to the time difference, please feel free to send us an email and we will contact you as soon as possible.
  2. For better service, please send your email to the most suitable mailbox only.
  3. Please describe the difficulty you are experiencing and any corrective action that you may have already tried.
  4. Please include any pertinent hardware and software information that we could use to better assist you.